Nomen

der Touchpoint

touchpoint, point of contact

Wir analysieren alle Touchpoints mit dem Kunden.

We analyze all touchpoints with the customer.

Die Website ist ein wichtiger Touchpoint.

The website is an important touchpoint.

Touchpoints with ((sb.)) We analyze all touchpoints with the customer.

Synonyms: Kontaktpunkt, Berührungspunkt

A loanword from English, combining 'touch' and 'point'.

It's the same as in English, used in marketing. Think of any 'point' where a customer 'touches' a brand.

This page is designed for learning support. Please use it as a learning reference, not as a formal reference.