die Erstanlaufstelle
Translation
first point of contact, initial contact point, one-stop shop
Examples
Das Bürgeramt ist die Erstanlaufstelle für viele Anliegen.
The citizen's office is the first point of contact for many concerns.
Grammar Patterns
((sth.)) is a first point of contact for ((sb./sth.)) The Jobcenter is a first point of contact for job seekers.
Similar Words
Kontaktstelle, Informationszentrum, Beratungsstelle
Etymology
From Erst- ('first') + Anlauf ('approach' or 'start') + Stelle ('place'). Literally, the 'first approach place'.
Memory Tips
Think of it as the 'first' (Erst) place you 'run to' (anlaufen) for help. It's your starting point.